Lenovo — worst customer service, doing frauds

Address:Pune, Maharashtra, 411057

I purchased lenovo mobile some time back.in a year it was repaired 4 times in service center. But still phone is not functional. I am daily calling lenovo customer care and every day i am receiving same answer from cce, case is esclated to senior team and concerned team will get back to you.
Word esclation is just a joke there and concerned team is undercover because there is no contact information. Only god know who comes under that team.
Its more than one month lenovo is just doing time pass with the incident. Phone was damaged by their untrained service center mechanics and i think they replaced my genuine parts with duplicate parts.

I have written email to service head also but i think he is not willing to look into the issue.

Never purchase any lenovo product. They dont have any clear communication channel, no point of contact.
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Hi Amit,

Greetings from Lenovo!

We deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Lenovo Support
I am using lenovo K5 Note mobile. its just 6 month old. but no battery back up at all. max i can use only 4 to 5 hrs. i have take to lenove care. no proper response. every time they just reinstall the software and give

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