[Resolved]  Lenovo — Worst Service

Address:Mumbai City, Maharashtra

Worst Service center in India: SO Number: [protected]:
I brought a laptop lenovo G560, recently I got a problem in keyboard and Fan(internal device) I complained on 13/sep/2013 SO no: [protected], after this service engineer came on 18/sep/2013 and he replaced keyboard but fan is not repaired, I asked about the fan he said it, now I am not brought fan it will take few days, and some other engineer will come and repair it,
I waited up to 23/sep/2013 and I called to lenovo service center about the status, the are saying its closed the complaint you have to raise the complaint again he given the service center address Nexsus Computers Pvt Ltd, Mahim, Mumbai.
I went to service center they given the compliant(SO Number [protected]) and said it will take time so I again waited for his call, still I failed it, and I call to Nexsus they are not responding to the call, after I call to the Lenovo Service center on 14/Oct/2014: Mr. Pawan (Customer Executive) said revert back to tomorrow, But I am not get any call, next dai I called aging Mr. Raju responded and He said I will surely call you tomorrow, it's amazing I am not get any call from raju also, again I called Now Interest person is interacted Mr. Azeem this man is working as said supervisor but how he get this job and who's recruited him I don't know because I said everything to him Lase few days what happen he said the fan is in service center, You have to go and repair it, and I went on 19/oct/2013(Saturday), but the nexsus is saying we are still not get fan you have to wait 2 to 3 working days means Monday to Wednesday still I am not get any call I hope Lenovo India will give replay for this
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Aug 14, 2020
Complaint marked as Resolved 
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Submitted my under warranty lenovo P780 for charging problem at Fourtech Computers Shivaji Nagar Pune. its been a month now n still they say that part is not available.
Is this fair that took a month to part availibility?
Still under process?
I sincerely request to all who wish to buy lenovo product, please DONT EVEN TRY TO BUY ANY LENOVO PRODUCT. I suffered a lot from there product such as laptop as well as smart phone. I bought laptop from lenovo, after 4-5 months laptop giving continuously trouble, since last 3 months they replace almost all parts i.e. Display, mother board etc but still laptop giving same problem. Customer service is one of the most worse service i ever cam across after Airtel.

This stupid fellow doesn't fallow any professional ethics and even they don't believe in customer satisfaction asPLEASE DONT BUY ANY LENOVO PRODUCT. they are in India.

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