Leo Packers And Movers — car damaged in transportation

Website:

Leo packers and movers - Dilip and Abhay Shah

I gave my car and goods to leo, managed by mr anand in pune on 6th september. The car was supposed to be delivered in a maximum of a week but arrived in 10 days.

On the morning of 16th, my wife started getting calls at 5.30 am to collect the car. It was a little absurd but after the delivery guy requested citing personal and professional reasons, i took the delivery at 6am and just parked the car.

Later, when i see the car, its bonnet is badly damaged. Then i realized that the only reason of delivering the car at the weird time was to get away with the damage being noticed.

Since then the ordeal began. After multiple attempts at requests of getting the car repaired, i'm being advised of cheap mechanical jobs as an alternative to touch up my expensive car. I do not accept this.

I want to know where did the money i paid for the car insurance go. I want to see a copy of it. I want my car to be fixed at an authorized hyundai service center not at some random place.

Both the directors, dileep and abhay have been notified of the issue but there has been no satisfactory response.

I just got an email stating that they are willing to offer rs 3000 for the repair whereas i have got the vehicle inspected at 3 service centers and all have quoted approximately 15000. This clearly indicates that the repair they were offering would have been way below standard as well.