[Resolved]  Letv — service issue

Address:Kolkata, West Bengal, 743445
Website:www.leeco.com/in

Sir... I have a poblem... Plz can you help me?... My phone letv lee 1s had motherbord poblem... I submited 13/06/17 my phone barasat cybernitics service center... They are tell me 20/25 day... But 29/06/17... My phone not received... I call customer center they are talk...

Dear customer,

Thank you for taking the time to communicate to us. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We will be in contact with you the coming days regarding your job sheet id js[protected] to make our best attempt in regaining your confidence in our company.in addition, we will further evaluate how we can prevent the problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. As with any business like ours, the greatest advertising we can have is words of mouth from a satisfied customer. It is our goal to retain you as a satisfied customer and will hope to serve you again in the future.

For further support / query please contact us on our toll number:[protected] from monday to saturday, 09:00 am to 07:00 pm or write to us at [protected]@le.com...

This message send 1 month... Again again... Plz
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Aug 12, 2017
Complaint marked as Resolved 
SIR...I have a poblem ...plz can you help me?...my phone letv lee 1s had motherbord poblem...i submited 13/06/17 my phone barasat cybernitics service center...they are tell me 20/25 day...but 12/08/17...my phone not received ...i call customer center they are talk ... Dear Customer, Thank you for taking the time to communicate to us. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We will be in contact with you the coming days regarding your Job Sheet ID JS17061700208 to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent the problem from occurring again in the future. Please accept our sincerest apology for any trouble or inconvenience we have caused you. As with any business like ours, the greatest advertising we can have is words of mouth from a satisfied customer. It is our goal to retain you as a satisfied customer and will hope
Jul 29, 2017
Updated by Partha7777
29/07/17
Complaint comments 

Comments

I have submitted my Le X526 on[protected] at HCL Touch Jaipur. The jobsheet number is JS[protected]. I have not received the answer till today. I am facing charging issue. It's not getting the charge and unable to switch it on as the battery completely drained. It's really an irritating Customer Care at HCL Touch is unable to deliver my phone.
Please Solve my problem and deliver my phone asap.
Mohd Jawed
Jaipur

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    Kolkata
    West Bengal
    India
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