Levi's India — need to get money for items returned

Address:

Levis store Express Avenue, 600004

I am Raju Patil, purchased 4 items in the sale at Levis showroom ground floor Express Avenue Chennai on 25th Dec 2019.
While purchasing sales manager promised that we will get altered the jeans in one hour from Alwarpet Levis outlet.
So I made a purchase of Rs.10, 398:00 paid by Axis bank debit card.
I went to Alwarpet to get the jeans altered, but they refused to do it in 1 hour, and said they will give it next day. But I wanted that for Christmas evening celebrations.
I went from Express Avenue to Alwarpet that is 7 kms. And I came back to Express Avenue and told them please take this back and return my money back (reverse the transaction).
Sales person said return is not possible. So I handed over the items to them came without the my money.
When they promise something before the purchase and after they refuse,
then I dont need those.

Please refund my money Rs.10, 398 (you can reverse the transaction in to the same bank/account)

From last 25 years I am wearing Levis denims but this time it is a big disappointment
that too on a Christmas Day.

Have attached bill photos for reference

Please deposit the money in my account ASAP