[Resolved] LG Electronic India — LED TV Complaint not resolved even in 30 days.

Bijosh Kumar

from Tiruchirappalli, Tamil Nadu

Address:

Ernakulam, Kerala

I have purchased on 32"LED TV on 06/01/2015 From Bismi appliances Cochin, Kerala, vide bill no:257441. Model LG LED 32LB550A#36315. The TV became complaint on 06/04/2015, Complaint reported to LG on 07/04/2015, Complaint number RNA[protected]. Service engineer came on day after next and rectified its Panel complaint and will be replaced in a couple of days. On 14/04/2015 panel came, next day the service engineer came and rectified its not the same which he orderd and taken back on 19/04/2015 with a promise that the correct one will reach in two three days and will clear it. After three days he said the panel is in short so you will replace a new TV. From 22nd onwards there is no proper reply or not solved. Please do the needful. Bijosh Kumar [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Related LG Electronics reviews

View all 7060 LG Electronics Reviews

Comments

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Bijosh,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team