[Resolved]  LG Electronic India — Warranty complaint

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Chennai, Tamil Nadu

Denied to give warranty replacement by lg I had purchased Led TV model no 24lb458a from LG direct show room Porur Chennai for rs.14000/- and they have given warranty of two year. 1 year standard warranty and one year extended warranty. It was purchased on 27th September 2014 vide invoice no. P00537/2014-15 and extended warranty card no. Fpd[protected]. Now the TV is not working as some black patches was seen in tv display and I have given several complaints from 4th august 2014 vide rna no. Rna80402235,[protected],[protected],[protected],[protected]. Their technician visited my house and taken a photograph and said your led tv display has been broken. They blamed on me saying that you have broken the TV and cannot be claimed on warranty. Without any external scratches how the inside led display will brake. Since the led display panel cost is more than half of the TV price they are avoiding customer blaming that you have broken the led panel. I have never expected a service from lg company. I am very much disappointed of service provided by lg. Please help me in getting the warranty replacement. Regards Vinu ph-[protected]