LG Electronics — A/c not being repaired

Address:	Gurgaon, Haryana, 122018
Website:	Lg.com

I complained about my a/c not working on 5th july 2016. the engineer came on the 6th of july and said the gas has leaked and he will come the next day and fix it. i have been following up with the customer care since then and am being told that he will come. it has been 5 days and the a/c is still not fixed and the engineer has not come.

Today (10th july) i was given the number of the workshop that is supposed to send the engineer.. i kept calling but nobody picked up. i called the customer support again and this time they gave me the mobile number of the head mr manoj chauhan. i have ben calling him since the past 3 hrs and he does not pick up his phone.

In this sultry heat my a/c has not been working for 6 days. how much more pathetic could the lg service be.

I have been buying lg devices, inspite of there being better products out there, only because of the service. now it seems that this has also gone to the dogs. so no point in buying lg products any more

I am writing here but am sure this also will fall on deaf ears. i cannot trust lg any more.