| Address: | Hyderabad, Andhra Pradesh, 500006 |
I bought lg split ac (3np3f/3a) from bajaj electronics, punjagutta branch on 15.04.2016 (Invoice no. 5980) which was delivered the next day. Your installation guy showed up on sunday and installed the ac. We were shocked to notice that he installed the ac right on the electrical socket from which we are required to change the wiring and even the main wiring was cut and left loose inside which lead to other switches not work. When we called the guy to correct the problem he begged us not to complaint against him and he will come and rectify the problem today (19.04.2016, tuesday) at 9 am and asked us to call our electrician the same time. He also asked us to pay him any nominal amount. When we called him at 9 am to enquire when he would come, he very rudely answered saying we can do what ever we want and he will not come.
We never expected this kind of cheap behavior from your representatives. His name is amer, mob no. [protected]. He was a very young guy with out proper knowledge of installation.
When i called your service centre, i was asked to call mr. Shiva kumar, branch head and inform him our issue. But even after calling him for more than 15 times, he is very conveniently ignoring the calls.
Now my even after 4 days of purchasing, my ac is just hung on the wall without any use.
Kindly send any experienced and well mannered executives to rectify the problem immediately.
Look forward for your swift action in this regard.
Please feel free to contact me on the number below.
Thanks & regards,
A.Akanksh,
+91 [protected] Was this information helpful? | 
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team