LG Electronics — air conditioner and your service providers behaviour

Address:

Kannur, Kerala, 670002

There was a complaint with our airconditioner and a technician came nd repaired it first... Now again the room is not cooling so we again complained and today that same technician came and he told its gas has leaked out... He told it has been there before he ws repairing for the first time. Today evening there ws call from lg service center for feedback we told wot he has told and when we said we complaint to the higher authority, he said he has no problem you go and complaint
Is this the way you treat your customers
Such a big company and ur service is horrible.
I request you to do the needfull.