[Resolved] LG Electronics — air conditioner service related issue | |
Hi I have purchased 8 Air conditioners in around march 2017, and also purchased AMC for all. Last week one of my ac stoped working so i called the customer care to register a complaint. My complaint no. Is RNP[protected]. The very next day a technician came(name- Himanshu mob. no. [protected]) n told me that there is gas leakage n the technician will come Tomorrow morning to repair it. Next day technician came at around 6:30 in the evening (name - arshad mob. no. [protected]) n after opening all the parts of outdoor unit told me that he is not able to find the fault due to darkness n will come tomorrow morning n check properly . Next day, nobody came just a person called me 2-3 times that he is coming but nobody came that day . For the next two days i repeatedly called at the service centre n just i got fake assurance. Today also i got calls 2-3 times (mob. no.-[protected]) that we are coming but nobody came. Now i m writing to you, please look into the matter and solve it as soon as possible. I will be very grateful to you. Regards. Was this information helpful? | |
May 23, 2019 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Apr 18, 2019 LG Electronics Customer Care's response Dear Customer (B.Singh883), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |
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