LG Electronics — am complaining about my tv

This is prathish kumar from chennai. I bought lg tv (43 lh 547) on[protected] at shahs show room chennai. But now the tv has been faulty with some issues. (Video is not coming). I raised a complaint at lg service center, the lg guy came and told me the issues and he told me that the motherboard of the tv has been faulty you need to replace that... The amount should be around rs 27000. Let me know one thing, the 43 inch lg led tv has only 2 years of guarantee? We never use that tv hardly. We used 3-4 hours a day only. We want exact solution for this issue, else we planning to go to the consumer court. We spoke to the lg customer, they also didn't respond properly. Pls reply with the perfect resolution.
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LG Electronics customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
LG Electronics Customer Care's response
Dear Customer ( Prathish2504 ),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Nov 11, 2019
Updated by Prathish2504
No.256/5j Sugam garden, valavanthan kottai thuvakudi trichy.ph [protected] [protected],
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