[Resolved] LG Electronics — Audio device is not functioning

[Resolved] LG Electronics — Audio device is not functioning

R Rajareegan Dec 10, 2021 Jul 22, 2022 This thread was updated on Jul 22, 2022

In the Year 2014, I have purchased an LG Product BH9530TW. In 7 years, I am experiencing a malfunction in the device. The Device was a High-end Model and was believed It will deliver the best rest of my lifetime. However, It doesn't meet out my basic expectation. RNP[protected] has been raised to repair the issue. LG doesn't even care about the product they sell. A third party is handling the case and no proper response from the LG Area Manager. This sort of approach makes me annoying and loosing my huge money invested in an unworthy product. Was this information helpful? No (0) Yes (0)
Feb 8, 2022 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Jan 05, 2022 LG Electronics Customer Care's response Dear Customer, We understand how inconvenient this could be and sincerely apologize for the same. We have made a note of your complaint number. Our concerned team will get in touch with you. Regards, LG Customer Support Team Jul 22, 2022 Updated by Rajareegan I appreciate your approach and the way you dealt with your customer. Thanks for the solution.
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Rajareegan

Jan 10, 2022

Thanks for the response.
It has been fixed and started troubling me in another way. B-ray CD/DVD drive is not ejecting the disc properly.
I am waiting for an update from the Coimbatore HO. I was asked to provide a Bill copy of the purchase and it has been sent over Whats app.