[Resolved]  LG Electronics — authorized service center cheated us

Address:

400064

I registered the complaint for my LG washing machine on 9.07.2018. (complaint no. RNP[protected], The problem was that it was not spinning, it used to show 12. min remaining but just the sound was coming and it was not spinning. And there was some noise while every time the drum was rotating .Technician named Rakeeb from Shafa & co. Goregaon w. came to my place and checked the machine and said that it can be the issue with drain pump or PCB. he was not sure, I requested him to first confirm then order the part as they are very expensive we can not keep guessing.
He then after few days brought the pump and checked but that problem was still there so he took the pump back and told me it is PCB issue for sure so i told him to change. As in 2013 also I got changed the PCB (Pls find the attachment of this bill with this mail)and it worked very well for 5 years so thought now also it will work for few years at least.
On 27.7.2018 another technician named Shakoor came and changed the PCB, machine started working and there was no sound while rotating the drum so I paid him Rs. 4540. (Pls find the attachment of this bill with this mail) I asked for warranty period as it was not mentioned so he said we don't mention but we give warranty on this bill. As it was authorized service center i believed him and machine was working well till now.
But from 3-4 days back same noise starting while rotating the drum and same issue came, when 12 min left it was not spinning but the sound is going on and on. When I registered the complaint (No. RNP[protected] today, I got the call from same technician Mr. Rakeeb and he told me that you will not get parts and will have to get it repaired unofficially but i refused as it was just a new part and told him that at least you come and check & then tell me what is the problem, without checking the machine how can you tell me the issue? so Mr. Rakeeb visited just now and after checking he said it is motor issue and i will have to get it new and even last time it was motor issue and not PCB's.
I just want to know that if that was the issue then why he changed the PCB last time?
I am very very disappointed with LG services. If I will have to buy new machine I may not go for LG.

I feel cheated by your service center because if your authorized people will do guess work and cheat customer then why will we pay so heavy service charges and heavy price to LG ? He changed PCB for same issue last time and it worked well for 4 months without any noise, With same issue he is asking to change the motor this time.
If every 3-4 months we will change parts then why won't we buy a new machine? How can we trust on authorized service center and their technicians, they want to increase the bill amount. My hard earn money is got wasted due to your service center.