LG Electronics Complaints & Reviews

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

LG 29 Inch TV — no response from company and engineer

i have complain for LG TV on 17 sep 2011, second day service executive came and said prob is with I.C. so we have replace it than we said ok you replace it than he said it will take 2-3 days, after 2 days he called and said i have received that IC, and i will come at 1pm, we said ok but he did not come till 5 pm and when we were calling, he did not pick up the phone and in the night when pickup to call said rudely that i dont have time, when ever i will be having time i will come (SO FROM THIS WORDS WE CAN IMAGIN HOW PATHETIC SERVICE IS LG ELECTRONIC HAVING AND THIS TYPE OF ENGINEERING RECRUITED BY LG) , How can a employee say such things pathetically , and this type of sevice is LG having... ;-(

and one thing i forgot to say.. he (sukant Mishra) (his mob. no. start with 99536*****) was saying that you give me 250 i will repair it than no need to pay 496 service charge to LG elctronic.

Nitin Raipuria
U-24/ 35a, u-block, pink town house, Gurgaon
[protected],
email : [protected]@yahoo.co.in

THANKS ALOT TO COMPANY AND THIS CONSUMER COMPLAINS SITE.

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

LG 19 inch monitor — frequent changes in the resolution

the monitor changes the resolution which result in the distraction of the images and the letters
at the resolution range 1440 by 900 it is normal and the changed resolution is 1600 by 900 which is the problem.
it has been more than six months i am going through the problem. most recently i loged the complaint on saterday 1st of august, i was told the concerned person will contact me within 24 hours but i have not been contacted by any one till now
it was highly unexpected from a company like LG. please help.

hi sir i am purchasing a lg moniter 18.5" E1942 so how received mcafee key

hi sir i am purchasing a lg moniter 20" E2042 so how received mcafee key

, m,

A6FJE-PBC92-D3XYA-6CKTU-A2D66

hi sir i am purchasing a lg monitor 18.5" E1942c so how received McAfee kee ofter what i will do

85DA9-47ULT-CFTM9-36WZC-AB8D4

72plk-8596u-6fmk-u39vx-abh68

6hbvy rczz8 9u66w q343j a2682

5WH89-92F42-6JQAS-63TGS-AB882

Dear Sir,

Please note that I had recently purchased a LG make LCD-LED monitor of size 18.5 inch, model-LG E1942C. The monitor was offered with a McAfee Antivirus, absolutely free for a year, but according to the instruction mentioned on the packing I did not able to download McAfee Antivirus.


Please suggest me what to do ?

Thanking you
Sushil Rajput
s.r.[protected]@gmail.com
[protected]

Dear Sir,

Please note that I had recently purchased a LG make LCD-LED monitor of size 21.5 inch, model-LG E2242TC. The monitor was offered with a McAfee Antivirus, absolutely free for a year, i was receive 598AW-CV393-R5ZS6-G6ANH-A2AHA...BUT This registration number has already been used to redeem a McAfee product. Please check the registration number and try again...

so pleas..pleas...give me a new registration number..on this
ID- [protected]@gmail.com

mcafee free antivirus — mcafee free antivirus

i purchase lg monitore for free mcafee antivirus but your given wesite it not demand productkey than you inform me how download above antivirus software

Dear Sir,

Please note that I had recently purchased a LG make LCD-LED monitor of size 18.5 inch, model-LG E1642C. The monitor was offered with a McAfee Antivirus, absolutely free for a year, but according to the instruction mentioned on the packing I did not able to download McAfee Antivirus.


Please suggest me what to do ?
Asad saleem
Email ID [protected]@gmail.com
Saharanpur

4W23F-EHJ2C-9RAZ3-J5UL9-AB4DH

3B568-GZ833-624RH-HU42J-A22D2

I have 1 lg product s.n.e1942c pna.atr and free antivirus worth rs 599. i have all process antivirus installation and got key no. 3B568-gz833-624RH-HU42J-A22D2.After download The pc is Formet other caus. so antivirus application is un install. pls help and suggested me. email or cell no. [protected]

dear sir,
i buy a lg led monitor which sl no is 208INGQA0303 ON 8TH FEB 2013. your company give a McAfee Anti Virus for One year complete version at free.
I receive key words from your company on my mail [protected]@gmail.com
But your given site was not open
So how i can download your antivirus version.



please make it urgent

dear sir,
i buy a lg led monitor which sl no is 207NDEZ3B740 ON 13TH FEB 2013. your company give a McAfee Anti Virus for One year complete version at free.
I receive key words from your company on my mail [protected]@gmail.com
But your given site was not open
So how i can download your antivirus version.

hi these is raj i buy a led LCD monitor which Sr no 211NDEZ12924 ON[protected]. and your company give Mcafee Anti virus for one year complete version at free

I receive key words from your company on my mail [protected]@gmail.com
but i m not able to download the site
plz do me fever
its urgent require

Regards
Raj nagari
[protected]@gamil.com
[protected]

Dear Sir,

Please note that I had recently purchased a LG make LCD-LED monitor of size 18.5 inch, model-LG E1942C. The monitor was offered with a McAfee Antivirus Rs 599, absolutely free for a year, i have all process antivirus installation and got key no.X4NW7-945RQ-HBP4Y-JYCP2-A22BFAfter download The pc is Formet other caus. so antivirus application is un install. pls help and suggested me. email or cell no. [protected]
Please suggest me what to do ?

Thanking you
Regards
Omprakash pachal
[protected]@gmail.com
Mo-[protected]
BETMA, INDORE, MP,
INDIA.

cccc

LG lcd moniter 20.8cm E2012 how to dwonloand register PLS HELPS

SPLIT AC FAULT

1.5 T SPLIT AC PURCHASED ON APR 2012 BUT DRAWING MORE CURRENT LEADING TO FREQUENT TRIPPING AND BURNING MCB. MAKING NOISE

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

lg tromm — not responding

last week on 26/02/2010 my lg tromm washing machine was making a lot of noise
while working which was unusual. so i contacted the nearest lg service
centre and a serviceman came to check the fault on 27/02/2010. he told that
"ACC IS REQUIRED". he also mentioned that the problem would be
solved by him and the machine shouldn't be used until the problem is solved.
there was no response from lg services after that.

my complaint no. is C[protected].

please take action immediately.

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Well I decided to just wear black clothes because a LG Tromm has never seen a stain it didn't keep.
I call it "pretend washing" that is where you just rub the scent of laundry detergent on you clothes and just keep
wearing them. Obviously black clothes are better so you don't look like one of the homeless.

LG Electronics — Not attending to complaint

I filed a complaint for my microwave oven on 17th July. COmplaint number WC71802979. I was directed to Shree Ganesh Electronics Thans as I live in Thane.
I spoke to Joseph Fernandez the LG Area Service Incharge but he also has failed to attend to my complaint and my Microwave is cold as ice.
Spoke to Dattarraya from Shre Ganesh and this person is the most irresponsible person working that I have ever come across. He keeps me on wait for 11 minutes and refuses to talk to me on phone for the 50th call that I have made to get the desired service for my cold and nearly dead Microwave oven.

The shree ganesh manager Rakesh Bhardwaj assures me today that the complaint will be attended to without knowing the nature of the complaint. LG Customer care is an example how the company is aggressive to get sales and very poor to attend to custmer complaints for service.

STILL LG CLAIMS TO BE A LEADING ELECTRONICS CONSUMER DURABLE COMPANY.

ABRAHAM MOSES

Hi,

My LG microwave oven stopped working on 15th Jan-10 and i raised a complaint regarding the same on 15th Jan at around 9:00am. The complaint number is SAC11500494. The customer care officer assured me that the microwave will be repaired with in 24hrs and even after 48hrs nothing seems to be working. I have placed around 20 calls to the LG customer service and every thime the customer care executive is telling like i will place a reminder and all that stuff. This is the worst ever customer service in India. Dear all who all are listening never ever buy any LG product..even for getting the demo of the new product you purchase you will have to call the customer care center atleast 10-15 times.

Ajay

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

LG — Mobile theft

Sir,

My sister was travelling from tambaram to Mylapore in 21G bus.. She heard songs while travel and when the destination is nearing she placed her mobile phone in her hand bag. The bus was crowded. From mylapore she boarded another bus ( 29 C )to Vannanthurai ( Near Besant nagar ) , On reaching the hostel it is shocking to her from her that the mobile was missing... I have blocked the Outgoing calls from that NO and giving the details of the handset. If you can help in means it can be of great favor. Have tried to register a complaint with the tambaram police station. They asked me to register the complaint in the mylapore police station. I cant accept his theory as we are in the 20th century.

Please find the details of the stolen hand set.

Make & Model - LG GU-220
IMEI NO :[protected]

SIM No of the Stolen Mobile : [protected] ( AIRTEL NO )( Outgoing blocked on contacting the airtel customer care , Incoming still enabled for tracking )

Please help. Please feel free to contact me for any clarifications or information's. My contact details are given below.

NAME : Ramkumar
Mobile No : [protected]
Email ID : [protected]@gmail.com


Thanks in advance.

LG — theft

i am pramod.r from hassan, i send all original documents related to mobile theft but no compensation or no reply from ur side.

Your name: TRUPTI RANJAN DAS
Address: AT-DEULASAHI, PO-TULSIPUR (UPPOR POLICE COLONY QTR NO 2RG/1 ), DIST-CUTTACK
Phone model: LG GB 175
Last used No: [protected]
Contact No: [protected]
E-mail for communication: amitkr.[protected]@gmail.com
How you lost the phone: theft
Date of theft and losing phone:28.8.2012
IMEI No:[protected]

LG AC — not installed &not visited any time

this is very shame to say that i have purchased ac before 4 years ago from robinsion patna but no one came to installed it, non of your rep came, for installition,
after givingh many reminder


pl look in this matter

unless this matter goes in judicial

thanks

niraj singh

[protected]

LG One tonne Split AC — Non functioning of AC(cooling not working properly)

This has reference to my earlier complaint regarding non functioning of LG One Tonne Split AC.

Even after a number of complaints and visits of the mechanics, the problem still persists. It appears that either the mechanics are not able to solve the exact cause or the piece which I bought is defective.

LG — NON FUNCTIONING OF SPLIT AC

Dear Sir,
REG: MY COMPLAIN ID NO C10B1732195
I, Suresh Pai one of your valued customer first bought LG TV in 2003 I was very happy by your service and also by your product I also insisted my friends to buy LG TV. Then I bought another LG product Automatic Washing Machine in 2005 which has also given me good result, so I felt in love with LG products and there after I always tell my friends & relatives to buy LG products due to Good result of products and also very good service whenever they take my opinon. Then in 2009 I went for your another product without thinking of any other company. I bought two LG split A/C , one of 0.75 tons and other for 2 tons for my Res. But sorry to say that your 0.75 tons A/C in last 400 Days I have not used even 40 Days and the service provided by you is very very poor. The A/C was mostly lying in your workshop most of the time especially in April & May 2010 when it has a maxmium utilisation. Being an electronic product I do agree that even the new piece can be defective so I even told your Service Centre to replace the piece but they went on repairing sometime Gas leak or some other time some other fault they even replaced the compresser but of no use. Last month they again took full set of A/C and brought it after almost 20 days without pluge and now condition of these A/C is that it looks very old (some 3 to 4 years old A/C) as everywhere they have used taps and they told that they had forgetten to bring the pluge and they will be coming tomorrow but Sir 6 days have passed nobody is bother to give service.
So I am asking you as a customer,Is this the way to treat your customers?????????????????????????
The problems which I have faced during this-
1) Mental depression during my children’s exams
2)Loss of money (phone charges & petrol of my car
3) Wastage of time during exams
4) Violation of consumer right (right to be informed)
Etc etc etc.....
On the above facts I can & I want to file a case against LG and the dealer for depression.
Actions I want from company's side-
1) Replace my ac immediately (.75 ton 5star BAA ratings)
2) Take strict actions against Mr. Manish and Mr. Amit.
So, I request you to look into the matter personally.
Suresh Pai
Mobile- [protected].

LG — AC Drain leakage

Sir,
I have bought a property from Unitech Harmony -Sector -50,Which comes with interiors.One of it is LG 1.5 ton air conditioner.There is some problem with the drain pipe.The LG service engineer is denied to open the A/c citing lack of space above the A/c set and we have to remove our false ceiling in order to open the unit and check the drain leakage.
Please assist me how to handle this.The service engineer was very rude to us and forcing us to remove the ceiling now.

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team