LG Electronics Complaints & Reviews

LG CDMA MOBILE — BAD CUSTOMER SERVICE

Dear sir i went to your service center they taken my mobile and told me that they have to change the LCD next day they given back my mobile and told that LCD is being replaced but when i check the problem is as it was.

SERVICE CENTER- LG SERVICE CENTER
80 FEET ROAD, KANPUR

MOBILE IS RD-6100

I have also same phone with same problem even when i want to download any software which is not possigble just line phonw browser and other solftware...
the message lenght is too small so when any message come its parted 1 and 2 and then after we forword it it send in four part 1, 2, 3, and 4.

I had purchased an LG double door refrigerator from Angamaly in Ernakulam, kerala. After a year there were problems with cooling and there is no cooling now. I called up the call center on Oct 05, 2012 and they said i would receive a call in 72 hours.. No one called me. And today it is Oct 10, 2012. 5 days have passed. LG service in Ernkulam / angamaly area Sucks!!!

People planning to buy LG in Ernakulam / Angamaly area think twice as the service is really really bad.

I had purchased an LG double door refrigerator from Edappally (PITTAPILLIL), Cochin. After one year, problems started and informed LG care on 27 sept 2012. They attended the issue after 10 days. Charged me Rs 650. After one day again the same problem appeared. Again conatcted. Today is 18th novmber 2012. In between these 50 days, 6 -7 times technicains attended the same issue, two times they took it to their work shop. Still the problem remains the same. No cooling ... I don't know what to do now.. I lost nearly 18, 000 for fridge and 650 for Service charge..

RNA[protected],[protected]...ETC...

My advise to all of you... never buy any LG PRODUCT.

L.G. Washing Machine — dryer not working

from a week my dryer is not working and last time when yorr person came he did not repair it properly. please send an experienced employ .

LG WACHING MACHINE — DRYER NOT WORKING

Dear Sir,
I am a regular consumer of LG products. I have already locked a complaint for my LG Wachine Machine, which is not working properly.

The Dryer is not working at all. And I am facing a huge problem due to this. This is in Warranty till now.

I hope you will take necessay action at the earliest by today.

Thank you in advance

Warm regards

Sameer
[protected]
[protected]@gmail.com

L.G. Washing Machine — PRODUCT NOT INSTALLED AFTER REPEATED REMINDERS

I purchased washing machine on 29/8/2010 from electronic paradise pitam pura, invoice no.pp/r-370b. This machine has not been installed till date. The person who came for installation said that there is no exhaust pipe in the carton, which he had opened. He told that he will come tomorrow and fix that pipe. But that tomorrow didn't come. For that we made a complaint i.e.: [protected]. What we later found that this complaint has been closed without attending it, this means that someone has done forged signature on customer feedback form, which is a criminal offense. If this thing is happening in such a big company then it is a matter of shame. Then I again done a complaint with complaint No.[protected] but this complaint is also not heard till date. After getting such kind of treatment I contacted team leader of call center Abhu Sharma on 5/9/10 at around 11 A.M. and he assured me that he’ll look into the whole matter and investigate the things, how complaint is been closed without actually attending it and he promised me that he’ll revert back to me within one and a half hour and he gave reference No.[protected] for our communication. But he did not revert back. Then again I call at their call center at 2:30 P.M. 5/9/10some Mr. Saurabh attended the phone and I explained him every thing and I told him to transfer the line to Mr. Abhu Sharma at this he disconnect the phone call. Then again I call at the service center (2:45 P.M. 5/9/10) at this time Mr. Bhushan attended the call and he told me that Mr. Abhu is not available you can approach our customer care manager Mrs. Shobha Pandey at her No. i.e. [protected] and see the irony that this No. is switched off, I don’t know that Mr. Bhushan has deliberately given me number knowing that today it would be switched off.
Again I made a call at there call center(at 5 P.M. 5/9/10) this time I spoke to Mr. Dev Anand there team leader this time he give me phone No. [protected] saying that he is the concern person (area service manager ) who will solve my problem. I tried several numbers of times, this number always comes busy. Then again on 6/9/10 (11:40 A.M.) I called at there call center, this time Mr. Puneet there Floor Manager attend the phone and told me that he’ll revert back to me within two hours.
Whole of this incidence has agonized me a lot, I want explanation of following things:
1. How complaint have been closed without attending it, who had done forged signature on customer feedback form.
2. Your all of the internal calls are recorded, please play back those calls and find out, is your attitude is justified.
3. Why was I misguided and not listen by your customer care depts. In-fact they had given me phone numbers that were not working.
4. Please go through these complaint numbers ([protected], [protected], [protected]) and what steps you have taken to resolve that.
If I don’t get any satisfactory reply or action from your side then I have to approach senior bodies in your company and government organization.
Regards
Jasjit Singh
S/O Manmohan Kaur

LG Washing Machine — dryer is working

i buy a new washing machine model no. P-7253R3F on 20th sept 2011
& the dryer of my machine is not working at all....
kindly please look into my request

Do not buy products from ACE Electronics Noida. They are very rude towards customers and selldefective and damaged goods.

Horrible customer services == ACE ELECTRONICS Noida
Pathetic Products = LG

LG service too Vorst

Respected sir, my name is anil henia i m from mumbai I had bought refrigerator from lg in 2012 for 40000 on 29th may 2014 it has stopped working i filed complant on 1june2014 after checking it engineer said 2 parts r not working ll have to change he went by saying within10 days refrigerator ll be working than after calling 10 times in 15 days i received a call from lg india they said required parts of my lg refrigerator r not available so we ll refund u 35%of amount o[censored]r refrigerator i denied their offer i want my refrigerator either to be repaired or replaced but lg is sticking with their offer by saying this there policy kindly help me

You must all know the very helpful telephonic search service, Click2Reach. Well, Click2Reach Services, India’s premier telephonic search company has just gone on the Internet. They have launched Click2Reach.in, an online search engine. Click2Reach.in will provide users with access to local information across the big cities of India. On the site, there are multiple categories with relevant search results. According to Click2Reach Services, Click2Reach allows users to search for any local information by categorizing the query into the company/name or product/service, local area (within cities) and even by price. This gives the user extremely relevant and tailored results.

Besides, Click2Reach.in also offers listings for businesses. This enables focused outreach via increased visibility for prospective customers. This also helps to optimize their advertising revenues. According to V S S Mani, founder and managing director, Click2Reach, “Pursuant to the success of our telephone based search service, we saw the need to expand our services to reach users via multiple tools, which would make local searches convenient, fast and highly accurate for consumers. With the proliferation of mobile phones and internet, Click2Reach.in aims to make local search information available at the click of a button.” The search really does work effectively, as we tried a couple of restaurants in our locality as well as our own company address, and the search results came out just fine.

dear mahesh,
I am planning to buy a front loader washing machine and am very confused. Could you please tell me if the Branch Service Manager (spoken of in the above comment posted on your complaint by LG India) did eventually do anything to actually resolve your problem?

Your response will be greatly appreciated. If possible, could you mail me at [protected]@hotmail.com regarding the same?

Thank you
PJ, Mumbai.

Split Air Conditioner — Indoor unit

Dear sir

I HK Rathore R/O Neutral Glass Coloney Kharach Kosamba Tal. Hansot Bharuch purchased 2.0 Ton LG make Split unit on04.04.2011 from Satkar Electronics Kosamba 394120 Surat, On 3rd july 2011 i noticed that its Flapper System & Swing system are not working. I contacted Satkar Electronics and complaint was attended around 26 july. Technician found that Rat was inside the unit. It hasd cut its wiring & damaged swing system, drain pipe. As he had repairing which not lasted more than 2 days . I registered my complaint to LG cutomer care which is pending till date. I understand unit is beyond repair and request you to replace the same at the earlist.
Iam doing follow up continiously but it is unfortunate that my complaint is still not attended.

Ihad received so many complaint registration no. .the last reference isRNA[protected]
HK RATHORE

reliance,lgrd6600 — handset having problem frequently

i am having lgrd6600,i went to lg service center more than three times within a year
i am having warranty,,i asked in reliance web world in anna salai ,,no RESPONCE from their side
i need handset replacement or exchange,,please do the need full

my no:[protected]

LG — handset problem very frequently

i am having lgrd6600,i went to lg service center more than three times within a year
i am having warranty,,i asked in reliance web world in anna salai ,,no RESPONCE from their side
i need handset replacement or exchange,,please do the need full
#hang during photo editing
#hang during listening mp3
#frequent change of keypad

my no:[protected]

my dvd rewriter is notworking
model no:- GH22NS50
S/N:-004HWHN032857
MANUFACTURED:-APRIL 2010

[protected]@hotmail.com
hyderabad