[Resolved]  LG Electronics — Bill not received for the false installation charged by lg customer service

Address:

Pune, Maharashtra, 411021

I had purchased a fridge and a demo was arranged for the installation. The engineer charged me 342 rupees for the demo and told me that i will receive the bill online. I have talked to the local service local supervisor of bavdan, pune, mr pravin thakre several times but have not received the bill till now even after 3 weeks are over. All he says is technical issue in system which i am sure is a lie as the time of 3 weeks is too high for any technical issue to be resolved. The complaint on the lg customer care has also gone unheard and no one has contacted me to resolve the issue. I require some guidance on how to file a consumer complaint againt lg for deficiency in service and mental harrasment.