[Resolved]  LG Electronics — brand new tv

Address:Thane, Maharashtra, 400615

I have purchased a brand new lg smart tv with full cash payment on 16th oct 2017 from thane ghodbunder road kapurbavdi lg shop. I have purchased from proper lg authorised shop and not a 3rd party vendor. My tv is not yet installed in spite of repeatedly informing them. I was made to speak to some lady on the phone from lg by mr imran sayyed salesman of lg shop this lady was harshly rude and absolutely irresponsible. She was shouting and talking nonsense to me my tv is not yet installed i was promised it will be installed within 24 hours ie 17th oct moreso they have taken my old working tv and just dumped the new tv.
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Nov 27, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
LG Electronics Customer Care's response
Dear Customer (Oomer),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
Oct 25, 2017
Updated by Oomer
My phone number is [protected]
Complaint comments 

Comments

My smart TV is LG 32LB5820.It is 3years old.All of a sudden one can see 5 background LEDs glowing continuously.I had bought this TV from Yes Mart showroom, attapur, Hyderabad.Now it is closed so I'm writing to you.please advice me. I have also attached a pic of the TV screen . thanks
rajani

My number is [protected]

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