[Resolved]  LG Electronics — Brand new tv has gone out

Address:

76119

I am writing you concerning the matter of of a purchase of my 55 inch plasma tv


Purchase back in December of 2012. The reason I’m writing


you is the fact that the T.V. has already gone out, and it is only 3 years old.I bought the


extended warranty for the T.V. which expired in January of this year.The t.v model is LG.


I would like to know how does a brand new t.v fresh out of the box only last 3 years. I not only


bought the T.V at the time of my purchase I bought the surround sound system to go with it,


and then went back and bought the DVD player also. Only to be told that I would have to pay to


have someone come out to look at the t.v to see if it can be repaired. I think that when you sell


A product that it should last longer than 3 years. I’m not a very satisfied customer now that this


Has happened to me. I think that if a consumer purchases the extended warranty that the


Warranty division should at least notify the consumer before the warranty expires. I wish that


There was some way that this situation could be fixed. I now have a t.v mounted on my wall


that is of no service to me.


Very unhappy Consumer


Kimberly Montgomery