[Resolved]  LG Electronics — ch 38 error code for new ac

Address:500049

We have purchased lg dual inverter ac on 16th march and was fitted on 21st march. And lg is advertising as same day delivery and same day installation. And after it got installed if we run the ac for 3 hours also the room is not getting cooled and an error ch 38 is displayed and is getting inoperative until we switch off the power. Bought the new one with trust in lg but got very much disappointed with this and i need an immediate action on this. I want a trained technician to look after this...
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May 6, 2019
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2019
LG Electronics Customer Care's response
Dear Customer (Archana Alle),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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A/c is not cooling

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