[Resolved] LG Electronics — complaint against m/s. sristhi smart solution
K
Krishnan V Sujai
from New Delhi, Delhi
Address:
Kamrup Metropolitan, Assam, +91
Reference is made to rnp[protected]Complaint i'd) given to m/s. Sristhi smart solution (Mob no. [protected]) of guwahati, assam on 14 aug 2019. The complaint pertains to the defective front panel of my 32 ltr lg microwave owen. Now it's almost a month and still there is no response from either the service centre or from the service engineer (Mr. Kiran sarkar mob no. [protected]) who paid a visit to our home. Not even they reply to our call even after numerous attempts. My only query is that is lg unable to rectify my problem if so should i get my owen repaired from other outside vendors. Now my response to all my near and dear ones is to avoid lg products due to their poor after sales service. They should better go for samsung or whirlpool..
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Oct 10, 2019
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
LG Electronics Customer Care's response Dear Customer (Krishnan V Sujai),
We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
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