LG Electronics — Continuous 5 time mail doing - but no response - treat this urgently (lcd screen defect) | |||
Dear lg administration, sir this is to bring your acknowledge that i had purchased led on 29/11/2015 from kanpur lg electronics shoppemalhotra mariampur.My total amount of purchase was 92300rs which includes some more appliances of home segments. My issue is this my led screen is not functioning and its panel screen is showing error while opening. Means screen is blank only sound is audible. As your technical person visited and confirmed that it is damage from inside led screen so you have to bear the cost and confirmed that from inside its chemical liquidation is been spread which has damaged full screen thats why display in not coming.. But my led is in warranty condition of 1 year from lg and i got additional 1 year warranty card also from shop-owner for better services in future. So i just want to know that its a manufacturing fault in your product and in warranty why i will pay 19854rs/-which was asked from your service engineer and from authorized service center. Need your intervention on this regard. As i am a loyal customer and use only lg products in my full home. Request no = gca[protected] kindly treat this complain on top priority else i will loose my faith from your brand and service and will take help from consumer forum legally. Note = in my home their are only 5 persons that to they are very much mature which includes my parents, my younger brother, me and my wife...So we are very much serious for our products. Kindly treat this mail as serious issue & try to maintain faith from your end against consumer satisfaction. [protected]customer details[protected]--- name : ishu jaiswal street :122/161 sarojani nagar city : kanpur state : uttarpradesh post code : 208012 tel : [protected] country : india e-mail : [protected]@yahoo.Com Was this information helpful? | |||
LG Electronics customer support has been notified about the posted complaint. | |||
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