LG Electronics — Coolant not working for lg refrigerator | |||
Hi I bought LG refrigerator (GL-275VV5/2011 in 2011 and it had suddenly stopped working. When I called LG customer care, it turned out to be some franchise and they sent the mechanic. The mechanic said that the gas is finished because of fluctuation. Now I don't understand that: - how can the gas be finished when I haven't seen any problem with everyone else staying in my apartment. There are never any incidence of power fluctuation in my apartment, and it has proper power backup for when the power goes off. I have also seen the gas lasting for 10+ years in every fridge. If that is the case the parts are defective and LG should be liable to replace the Gas/parts without any extra cost for me. - the mechanic was asking for rs 3550 for replacing the gas which I feel is very expensive. - he was also trying to sell stabilizer when my stabilizer is working completely fine. Please take the matter on high priority and resolve the issue in next day or two. Regards, Shakti [protected] Was this information helpful? | |||
LG Electronics customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
61%
Complaints
7060
Pending
0
Resolved
4008
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team