[Resolved] LG Electronics — Cooling and freezing system not working

mrs_bebiana

Address:	MUMBAI
Website:	https;//www.lg.com/in/support/warranty

SIR/MADAM
I Mr Koli purchased Lg refrigerator on 14/4/2018. Six month was working in good condition, after that the freezing system stop working.I complaint to the Lg service department, technician came to my house adjust temperature, door and went same procedure is going on till two years.After that the lg service department doesn't attend my call. Again I gave call question me about problem, replied i hv to pay visiting and if any replacement parts, I agreed, technician came reason gas filling, will come after three days, its passed eight days nobody came for refilling of gas in my refrigerator. customer request noRNP[protected], modelGC-B247SLUV.
Household refrigerator, 687l

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Aug 12, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2020

LG Electronics Customer Care's response Dear Customer (mrs_bebiana),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team