I have purchased a fridge which is not working .I had lodged complaints number of times which can be seen from the record the latest complaint number is RNA[protected] .After the visit of sevice engineer I was told that this will be replaced .On 30/4/15 I received a message informing complaint is under process (reason pending for technical support). But surprisingly today I received a message that the complaint is closed
I do not understand that how a complaint can be closed without rectifying and satisfying .
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Aug 6, 2021
Complaint marked as Resolved
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