[Resolved]  LG Electronics — deficiency and unethical business practice

Address:

Pune, Maharashtra, 411002

Sir, i was complained about my lg fridge gl-325tmg regarding replacement of shelves and crisper tray, at the time of conversation your representative told me that i have to pay service charges to mechanic when he visit to home after getting lg service for said complained, accordingly i had booked for your services for replacement of shelves and crisper tray shelve (I had a call recording to this effect) then after your rep visited on 21. Aug.2018 and informed me, said parts production had been stopped by lg very long back, he is unable to give service for the same, then forcefully he took service charge of rs 118/- including gst. (Neighter he supplied any goods and provided any service to me, eventhough he took g (Goods) s (Service) t (Tax) from me) my complained is when i was mentioned my nature of complained to your call centre people, (Regarding replacment of shelfs) when you dont have the parts/stopped the production very long back for the said model fridge, then why you send the mechanic to my place? Only to extort the money from me? Still i am ready to take your services for replacement of the said parts, whereas you are not able to provide the service, then why you
Charged me? This is deficiancy in service and unethic business practice for collecting money like extortion/unethic business practice.
Therefore i request you to refund my rs 118/- within 10 days else i will take legal redressel for extortion of money/consumer court from your unethic
Business practice. Amount of invoiced against tcr nospun1/7097 dated 21. Aug-2018 6:48 p. M. Thanking you sir,
A j bojagar [protected]