[Resolved] LG Electronics — Dishwasher repair service
M
Madhavistartrekker
from Hyderabad, Andhra Pradesh
Sep 28, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
I had registered for my LG dishwasher repair service online from my registered mobile. Service engineer B.Satyanaraana called on my reg number and came for service.He said motherboard needs to be changed for which we paid Rs 5925 as we were not having AMC. After installing new motherboard we were still have problem. We were asked to take AMC for which we paid Rs 6280 for which he gave a signed receipt on LG company sheet. Now when we want to avail service the said engineer has disappeared.Head office has said AMC has not been registered. No response from hyderabad service centre.
Even after repeated requests for service thereis no response. We lost money and time.How can LG company send such irresponsible people for service ? LG company must take note and refund our money back.How can they allow this to happen to customers ? ?? How can we trust this company? WE NEED JUSTICE
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Nov 4, 2022
Complaint marked as Resolved
The company sent engineer to check the machine.He in turn has taken the dishwasher to service centre and got it repaired and brought it back free of cost. I thank LG company for solving our problem
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2022
LG Electronics Customer Care's response Dear Customer,
Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.
Regards,
LG Customer Support Team
Oct 07, 2022
Updated by Madhavistartrekker I have shared my contact details but no response till date
Oct 07, 2022
Updated by Madhavistartrekker [protected]
Dr.Rao
Oct 10, 2022
Updated by Madhavistartrekker Fraudulent people are calling my number.please delete my number
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