LG Electronics — Done not done

Address:

Darbhanga, Bihar, 846009

Hi,
This is to inform you that i have parched a vacuum cleaner through aditya vision, darbhanga, bihar on dated 22nd may’17 and that time they (Someone in shop) confirmed that tomorrow there will be demo call at your residence but still i am waiting for demo. And for that i have contacted several times with soap (Aditya vision) & your service centre but despite of that till now issue is not solved.
Your service centre ([protected]) given me the number of mr manoj ([protected]) and i had contacted with him in between 12 pm to 12:30 pm and that time he confirmed me that i will come approx 2 hours but till now he hasn’t come and for your kind information his behaviour is also not acceptable by customer like me. Then i contacted with hod ([protected]) but again no initiative was taken.
So now you suggest me what should i do on urgent basis, otherwise i will registered my complain in consumer forum.
My complain no is - rnp[protected]

Note - i won’t be available in darbhanga next 2 days, that’s why i have contacted several time and told him (Service centre & mr manoj) regarding my non-availability but despite of that they ignore.