[Resolved] LG Electronics — Dual inverter split AC

Drvinitha

Address:

C127, CTR 20,IIT Bombay campus,Powai,Mumbai,Maharashtra 400076

We have registered a complaint since 2 weeks and still not rectified. More over the technician came and damaged our motor of AC . They initially told PCB complaint and when they came and place it, power got cut and smoke was coming from AC. Later told motor got burnt out has to replace it. I told all these to the customer care as well as the Authorised service centre. They are ignoring my complaint and not doing anything. It’s only 2 years we bought this AC and it is very hot here.Kindly help us to rectify it. Sorry to say that very disappointed from the attitude of the servicing centre, In our house all our products are LG but never faced such issues till now .Service centre is Bhushan Electronics, Mumbai

Was this information helpful?

No (0)

Yes (0)

Aug 11, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2021

LG Electronics Customer Care's response Dear Customer (Drvinitha),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team