LG Electronics — exchange offer paytm codes not working.

satygupt

from Delhi, Delhi

Address:

110063

Hi,

I bought new LG TV on 29/06/19 under exchange program. Under exchange program LG issued Paytm voucher codes of Rs. 4400 on 2/07/19. I have tried those codes for different options as mentioned by them but none of them worked. I have raised this query minimum 10 times to customer care as well as through Escalation mail, but no response and no one is either bother to respond me back with solution. It's been more than a month's time since issue is pertaining and I am continuously chasing LG customer care through email / whatsapp /calls but of no use.

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LG Electronics customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2019

LG Electronics Customer Care's response Dear Customer (satygupt),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

Jul 17, 2019

Updated by satygupt You can reach me on [protected]@gmail.com or call me at [protected].