[Resolved]  LG Electronics — extended warranty still not received

Address:

Malad, mumbai - maharashtra

I a having lg tv led model no43uf690t - tc of year 2015. Now on 17 feb 2020 i have applied for extended warranty for 1year by paying sum of rs.5310 to lg representative vijay mistry of malad mumbai location, around 5th od march my tv diaplay stopped working suddenly so i call the operator vijay mistry to check and replace my tv display in warranty, he said on basis of soft copy diaplay cannot be change. So now almost 3month gone still i have not received hard copy of invoice copy, yes i agree that you will give reason that due to lockdown delay happen but for kind information lockdown started from 22march 2020 so why dont i got my invoice within1month. Now fron last 3month my tv is shutted my family is bored at home without tv. Before takeing the money and suggesting for extended warranty service provider said we will solve your problem within 2days... So this is just for sake of sale of product ans earn money right...

Now my question is how long i have to wait and when will this issue goinf to resolve and i have lost almost 3 month so i want extended warranty to be extend till june 2021.

I have already made complaint but still no resolution found below are the reference number of complaint.

Rnp[protected]
Cn[protected]
Cn[protected]

I have tv, refregrator, washing machine of lg product but right now feeling like getting worst customer service.