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LG Electronics — Extreme delay in repairing the refrigerator

Address:BAIRAGAPATTEDA

We purchased side by side door refrigerator in May 2018. The fridge had a warranty of 10 years for compressor. The compressor stopped working in May 2022. Service engineer visited the site and promised replacement in 4 days. Then it turned out 2 weeks and later one month and now it's 2 months. Escalation of issue has stereotype answers no proper answers. I am shocked to hear that the part is not available with the company. I don't know how they claim themselves as no 1 company
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Comments

Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Reply
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Reply

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