| Address: | Mumbai City, Maharashtra, 400077 | | Website: | Lgindia.com |
I enquired and purchase a 889 ltr lg grj31fwchl fridge from lg brand store called lg sumaria in ghatkopar east, mumbai almost 45 days back. A full payment of rs.2, 05, 000 was made in cheque. A week later after constant follow up the staff nonchalantly informs that its out of stock and they are trying to arrange a unit. Another week passes by and then i get a call saying the product is discontinued. All typos time after the purchase they store and stuff got me to make changes in plumbing to accommodate the water dispenser and aquaguard. Now they propose a similar model fridge which is yet to be launched soon, and then i get information that the new model will launch a month later. It has been past the committed date. I have received no fridge or not even an information or communication from the store.
I am appalled by the retail service and dread the product capabilities. I have invested a considerable amount of time and money into this brand. I m soon going to be seeking legal redressal. Was this information helpful? | 
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