[Resolved] LG Electronics — faulty products

ajitjambhulkar

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Pathetic service from lg.
Issue with led hence lodged a complaint wherein the service engineer asked for 23k to repair and i agreed for same. But after follow up found out that my complaint rnp[protected] got closed without my consent or resolution.

Hence lodged another complaint with complaint number rnp[protected] where in i got to know that the panel is not available and service engineer asked for the copy of bill. After providing the same the service engineer provided a number of his senior but that senior is not picking the call and neither am getting a call back.

Plz suggest the course of action now as to resolve my issue.

Bought the product from a brand with a faith.

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Jul 2, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

May 28, 2018

Updated by ajitjambhulkar Its been almost more than one and half month but no resolution by LG team

Verified Support

Jun 01, 2018

LG Electronics Customer Care's response Dear Customer (ajitjambhulkar),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team