LG Electronics — Faulty split ac provided by lg

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Faulty split ac provided by lg
I had bought lg split ac bsa24beyd on 13/10/2016. during installation test it was identified that both
Indoor unit and out door unit are not working. engineers from v-tech services (part of lg services) visited multiple times, tried to
Check pcb sensors, replaced mother board, but no luck. still it is giving error "ch 05". i did follow up with dealer
(videotronics, indiranagar, bangalore, v-tech services, sahakarnagar and lg services at kh road, bangalore.
Repetitive follow up did not yield any result. i have been promised for replacement, but no action so far has been
Taken.

This is very disheartening that lg being such big company, but very poor customer service and very lethargic
People around it. nobody bothers about customer.

With no other choices left, i am going to initiate legal action against lg electronics india including its dealers,
Ervice partners.

Please do not buy any products from lg. very frustrating.