LG Electronics — Fridge cooling

Address:	Bharuch, Gujarat, 392002
Website:	LG

We have bought a double door fridge from lg. We are facing the problem of cooling in the lower part of the fridge since we bought the fridge. The fridge was bought in august 2011 and since then we are complaining about it and lg service is not able to resolve this problem and not bothered to do something about it.
The complaint is "our fridge in summer faces a problem of cooling. The lower part of the fridge stops to cool, the upper part seems to work fine. This continues for like 2-3 days. This cycle continuous every week"

When we log a complaint the service center will take more than 48hours for its visit. Till then the fridge starts working on its own, so the service man will come charge us for his visit will observe the fridge and will tell "all things seems fine to me" so he doesn't do anything and just goes will this pocket full.

Since we started complaining, 3 service agency has been changed by lg company, in our area, bharuch.

Please address our issue we are being played like a ball between the company and the service center, every now and than