[Resolved] LG Electronics — fridge double door

Srividhya Ramesh

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600017

Fridge bought in jan 2019.. Compressor conked off in july 2019! Within six months.. And over and above pathetic service from lg.. It takes them over 24 hrs fir a technician to visit!!

5 days without a fridge and it is so difficult to reach out to them. Number of followup and goofups!! I've called up at least 5-6 numbers and numerous follow-up on whatsaap.. My whole day went in trying to reach out to them.
Finally reached an engineer and he is yet to turn up.. 9;00 pm at. Night! Took a day off from work to service the fridge and criminal waste of time!

Hope at least tomm my fridge will be set right!

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Aug 31, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2019

LG Electronics Customer Care's response Dear Customer (Srividhya Ramesh),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team