LG Electronics — Fridge issue no solved yet

Address:Thane, Maharashtra, 400 108

Hi.
As per my complaint posted with regards to my Lg fridge purchased over Rs.44000.
I regret to inform you that inspite of raising a complaint with consumer forum it has been a month and my issue is still not resolved. Please refer my complaint.

It is causing me undue inconvenience as a customer. If lg does not have any good technician who can resolve my issue. It is very bad and they should put this on an email.

Please advise and help.

Regards
John Pinto
[protected]
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi John

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
Still no one has come up. Does LG not have any good technician who can make my fridge functional. There is no issue in it much. It's just that the freezer gets more chilled n forms ice n then when that happens the cooling gets blocked in the refrigerator below. Then once I off it and keep it for some hours n let the ice melt. It functions back. How long do they want me to do that. Don't they have any good technicians. If they cannot repair let them put it on the email to me. So I can take it forward to the consumer court.

Regards
John Pinto
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7063
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information