[Resolved] LG Electronics — Fridge repair complaint no.[protected]
X
Xavier Gomes
from Kolkata, West Bengal
Address:
Kolkata, West Bengal, 700014
Today around 9am i rang up lg toll free no.[protected] and complained that my fridge model no.408yvq4 purchased on 20.06.12 was not functioning properly. I spoke to mr, ziaul and i was told that the engineer mr. Dutta would come in between 11am to 12am. As no came i again rang him around 12 pm and he again told me that the engineer will come. Around 1am i rang again and this time i was told that an urgent message was sent to the repair center. As no one came i again rang around 1:30 pm and this time a lady told me that the engineer would come at 3:50 pm, and gave me the phone number of mr. Chakraborty [protected] and told me to speak to him. His phone was switched off and till now 5pm no one came. I wasted the whole day waiting for the engineer. This is really disgusting and now i will think twice before purchasing any lg product.
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Apr 25, 2017
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2017
LG Electronics Customer Care's response Dear Customer (Xavier Gomes),
We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
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