LG Electronics — Front loading washing machine stopped

Address:Ajmer, Rajasthan

On dated 12.02.15, during washing process, my front loading washing ( m/c model no F8068LDP Capacity 5.5 kg LG make, purchaed from Kumar Electronics on Oct -2011), stopped in-between. Neither door is opening nor running.We have called mechanic from LG Electronics and as per him there is problem with main circuit board fitted in front above door. He tried to repair that circuit board but could not run. Still, door is closed and an unwashed cloths are inside machine.
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Now, LG mechanic is telling that, complete circuit board is to be replaced by new one.


Kindly send another mechanic to verify and rectify the problem as earliest as.
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LG Electronics customer support has been notified about the posted complaint.
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Dear Vijay,

We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.

Regards,
LG Customer Support Team
Dear LG Support

About 25 days have been past and no prompt action is being taken by you and your team. Mechanic of LG Electronics Ajmer had visited twice and assured to repair it by replacing its new main control kit but till now they are not bother about customer care. I have most of LG home appliances but such response of LG CUSTOMER SUPPORT is hopeless.

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