[Resolved]  LG Electronics — GIffiti Coupon code received on purchase of product not working

I had purchased the LG fully automatic machine on 10.11.2020 from Natraj Enterprise in Chandigarh. The owner told me that if i pay card swipe charges of 2% then i will get giffiti coupon code of worth 2500/-
I did same and he did some online transaction after receiving extra money of rs 450/-( other than invoice amount) in cash. After few minutes i received coupon code on my number, however when i am trying to redeem this code on giffiti web portal there is neother balance credit in my giffiti wallet nor i can use anywhere while making my payment for product selected, I felt cheated. I want my swipe charges back, want reply from company why do they cheat customers?

i can be contacted thru email or my phone no. on demand.
Was this information helpful?
No (0)
Yes (0)
Dec 9, 2020
Complaint marked as Resolved 
i myself got it solved without company involvement
Dec 10, 2020

Complaint Status

LG Electronics customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2020
LG Electronics Customer Care's response
Dear Customer ( kumar.anuj85),

We regret the inconvenience caused to you. Please share your contact details & product invoice, and we will get in touch with you soon to address your concern.

LG Customer Support Team
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    LG Electronics
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View Full Information