LG Electronics — Grievance redressal page is not uploading details | |||||
Online grievance redressal team page. LG Electronics Web page not loading any complaints. This is the condition since 23/3/16. The customer care asked me to speak to A technical support personnel. The irony is the grievance is about their poor technical support. unless some other customer care personally takes up this matter, complaining to a technical staff about there performance is stupid. But I did complain, but would request LG to sort out the glitch in the Web page. Was this information helpful? | |||||
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LG Electronics customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hi Manjula Asokan
We are sorry for the inconvenience caused to you. Please share product related details with us and we will get in touch with you soon to address your concern.
Regards,
LG Customer Support Team
We are sorry for the inconvenience caused to you. Please share product related details with us and we will get in touch with you soon to address your concern.
Regards,
LG Customer Support Team
Your service for Microwave oven is extremely poor.
Technicians are of poor quality in terms of service.
Ref to our previous complaint and the recent service request.
Job no. RNA[protected]
DATED 24/3/16.
Please let me know if the turntable should move smoothly or move with a jerky movement?
As per your techie, ...it will be jerky movement!!
Basically the complaint was for erratic movement, but the motor was ignored
I had to call another tech. To attend to the problem.
If service does not include checking the motor for proper function? I do not understand why do you charge?
In fact I had cleaned the entire inner section the turntable ring and the shaft which greatly improved the movement. That is before the technician's visit.
All the tech did was open the outer cover and back cover and just dust.
As such I have migrated from IFB product due to poor service, and am experiencing the same thing all over.
Technicians are of poor quality in terms of service.
Ref to our previous complaint and the recent service request.
Job no. RNA[protected]
DATED 24/3/16.
Please let me know if the turntable should move smoothly or move with a jerky movement?
As per your techie, ...it will be jerky movement!!
Basically the complaint was for erratic movement, but the motor was ignored
I had to call another tech. To attend to the problem.
If service does not include checking the motor for proper function? I do not understand why do you charge?
In fact I had cleaned the entire inner section the turntable ring and the shaft which greatly improved the movement. That is before the technician's visit.
All the tech did was open the outer cover and back cover and just dust.
As such I have migrated from IFB product due to poor service, and am experiencing the same thing all over.
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