[Resolved] LG Electronics — Horrible customer care | |||||
Despite almost 10 calls to customer care and several calls to engineer no one has still turned up to repair a defective washing machine since 24 hours. What I get to hear is a promise to response but no response thereafter. I am fed up calling on[protected]. They do not even provide me with any ticket number. The engineer on charge has been giving wrong commitments. My entire evening yesterday and today has been ruined. Was this information helpful? | |||||
Apr 21, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Mar 20, 2017 LG Electronics Customer Care's response Dear Customer (Sandeep Rath 13), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||||
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TOLL FREE NO.[protected] is not CUSTOMER CARE NO. OF LG ELECTRONICS. I have lost 4300/- by calling this no. private vendor came and he charged 4300/- actual cost of repair is 1600/- in the market of same LG PARTS. so all ARE REQUESTED TO "PLEASE DO NOT CALL[protected]" and save yourself from fraud.
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