[Resolved] LG Electronics — i want to complaint about dealer of lg showroom about his explanation about product is not satisfactory and discount said is not given for us

Madhuri pothula

from Tanuku, Andhra Pradesh

Address:

Lg showroom... N. N nine star electronics... Opposite of yashoda hospital.. Nakkalagutta... Hanumakonda, 506001

We have purchased lg refrigerator on 12th oct... Before purchasing the dealer explained very good about product and other benefits of it so we have accepted to buy... He said he will give discount on product with his employee i. D code.. We may get additional discount on overall cost aftr entering otp he said... We received otp for our mobile... Aftr we received otp he said it is not available for ua product worth sorry madam
... This is not the correct way to treat customers... Before buying they were well explained about every benefits but aftr payment totally fraud
Plz take immediate action regarding this we have to receive discount amt of rs 750 aftr applying the code but they weren't done sooo...
Employee name is venkat...

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Nov 29, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

LG Electronics Customer Care's response Dear Customer (Madhuri pothula),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team