LG Electronics India — Microoven

Address:New Delhi, Delhi

I am using MH-6558FS.BDRQEIL Microoven since 2008..Now since last month, this has stopped working.I complained to your customer support center. My request id RNA[protected] was closed by your people abruptly stating the reason "Discontinued Part"..Your people do not cooperate further.Kindly look into this and suggest me a way forward.Hope LG will deliver. I continued to bombard your offices with this concern, but results are yet to be seen.. Please suggest way forward, either to replace this oven with the current equivalent and comparable model or repair this oven .
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LG Electronics customer support has been notified about the posted complaint.
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Dear Mohan,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
LG rep came and at that time it was working.He observed that due to moisture abosrbtion in the circuit boards, it was not functioning.He collected around 300 ruppes plus fees also.If the moisture is a problem for the circuit boards, then this boards should be replaced.Or is the same problem happens with all LG ovens??Now it is not operatin for the last fifteen days.We have tried several times.Either LG should replace the circuit boards or change this oven to some latest model.I am prepared to shell out the difference in money.LG authorities should look into this problem critically and arrive at a long term solution.I cannot expect to operate only on days where moisture is not there in the atmosphere!!!

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