LG Electronics — inefficiency in resolving service requests
B
bibhuti.talk2me
from Delhi, Delhi
I have registered a service request with no RNP[protected] and got a message with the concerned technician detail but when I contacted him he told he is for different area and will not be coming. After that again I contacted LGE customer care and they told me the request has been already accepted and it will be done by today. But sorry to inform you that noone contacted me yet. PLEASE LOOK INTO THIS ASAP. THIS KIND OF BEHAVIOR IS NOT AT ALL ACCEPTABLE DURING SERVICE. PLEASE RESOLVE IT IMMEDIATELY OTHERWISE I WILL PUT COMPLAINT AGAINST LGE IN CONSUMER COMPLAINTS.
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