| Address: | Hyderabad, Andhra Pradesh, 500048 |
I hav purchased lg invetor ac vide model no bsa18ibe in the month of may 2016. Since installtion of the product i had service issues. Service center do not turm up quickly, during the rainy season all of sudden water came insidrle the room through the hole which is drilled for the purpose of ac outlet pipe from the unit. I hav contcted customer care quickly but the service is too late it is the emergecy situation where they need to turn up quickly.
The second issue is that i have requested for uninstallation which is not the free of cost. The technician has uninstalled the product but we could not notice that and even technician has not informed the same. Later i hav lodged request for uninstallation. The other technician had found that a hook broken which is one of the two hook lies behind the indoor ac unit. I have then lodged complaint on the issue. Still there is no development in the issue. I am in touch with customer care executives of lg on regularly. Every time i had to explain the issue but there is no resolution.
Request you pls help me to get it repaired without excess cost to customer.
Regards
Shankar
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