| Address: | Gautam Buddh Nagar, Uttar Pradesh, 110027 |
| Website: | www.lg.com |
Reminder - final
Through proper channel
P. S: now two options are left :-
Either refund our pai rs. 3258/- with compensation
Or
Solve the problem immediate with in 6 hours, otherwise i will compelled to forward this matter to higher authorities including ceo and legal department for vindication of my right.
This is to inform you that the followings bills has been paid on the service of washing machine :-
1. Bill no. Tcr qdes2/39210 dated 02/02/17 rs. 1755.75/-
2. Bill no. Tcr qdes2/39215 dated 05/02/17 rs.1503.00/-
Total rs. 3, 258.75/-
Inspite a very short period of 15 days (Used only 4 days) again the machine is not working, now the engineer is refusing to attend the complaint.
We are suffering mental agony and harassment due to irresponsible and negligence in the service of lg, which could not compensated in the terms of money, so do the n/a immediate to repair of washing machine, otherwise i will compelled to forward this matter to higher authorities including ceo and legal department for vindication of my right.
Following discrepancies have been found in the service of lg co. :-
1. Cost of new machine is rs. 8550/-, but the cost of expenses incurred on it rs. 3259? What s the difference in both? Its totally wastage of money.
2. As per statement of engineer mr. Manish that after replacement of parts (As per both bills) this machine will be secure for 3 or 4 years, but after only 15 days, machine stop working?
3. No information has been given for the motor defectiveness at before? Its totally misguidance to the customer.
Rajesh arora
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