[Resolved]  LG Electronics — lackadaisical and irresponsible attitude of officials of lg

Address:

Ghaziabad, Uttar Pradesh, 201014

I have a 687 ltrs double door refrigerator, whose doors got dented in transit. I approached lg customer care and registered a complaint on 8 march 2019. They sent mr neeraj ([protected]) to check the refrigerator at my residence in ghaziabad. I paid rs 295 as visit charges. He sent me a quotation by email thru my kartar singh ([protected] kartar. [protected]@lgepartener. He quoted rs 12014 as the cost of replacement of both doors in his email dt 10 march 2019.
I have been ringing up mr. Neeraj and mr kartar several times and sent email also to get the doors replaced on payment.
I have not got any date from them when the doors will be replaced.
Such lackadaisical and irresponsible attitude of the officials of lg is tarnishing the reputation of lg which is built over the years.
I request you to please pass instructions to get the doors replaced at the earliest.
An early reply will be appreciated.