LG Electronics — LG after sales service

Address:

Mumbai City, Maharashtra, 400610

My refrigerator was making a lot of noise for few days and cooling was reduced too. I had placed a complaint for repair of the same with LG Customer care through their toll free number on 10th may. The technician visited our house on 11th may and said that a part of the refrigerator has to be replaced. He placed the order for the same in front of me. My refrigerator stopped working after he left and till today nobody turned up at my place to replace the faulty part. The numerous calls to the toll free number cannot give me any assurance as to when my refrigerator will be repaired. It's almost a week without refrigerator at my place and I have no clue when my refrigerator will be up n running. The pathetic and abysmal after sales service of LG disappoints me. Hence I shall refrain from buying any LG products and will advise my friends and family members from buying any.